Contact us through your portal, by phone or email, Phone: 020 451 86955, email address: [email protected]

You can contact us by calling the Contact Centre on 020 451 86955. You can also contact us through your portal.

You can contact us by calling the contact centre on 020 451 86955. You can also contact us through your portal.

Our contact centre is open Monday-Friday 9am until 6pm. You can contact us by calling the contact centre on 020 451 86955. You can also contact us through your portal.

Our head office address is:

You can contact us by calling the contact centre on 020 451 86955. You can also contact us through your portal. 

If you want to write to us, or send documents, regardless of which is your local office please send all correspondence to our head office at

We will pass the correspondence on to the right member of staff within 24 hours and will scan your correspondence onto our main system so that we have a record of it.

We're committed to improving accessibility to all our customers and to provide any reasonable adjustments to our service to ensure that no one is disadvantaged. We will discuss with individuals their specific needs, but some examples could be:

Providing information and responses in alternative ways when this will be helpful such as large print, translated into another language

Providing a language interpreter

Providing additional support for customers with communication or learning disabilities

Providing additional support for customers with physical/mental health conditions

Having a zero tolerance towards harassment

Monitoring customer access and satisfaction in all areas

Where we can, adapt homes and services to meet the needs of individual tenants